All holiday orders for Christmas, must be placed no later than December 1st, to insure delivery by Christmas. If it is after that date, please contact me regarding availability for shipping.
Are Glass items washable?
Yes. I use an Acrylic Enamel paint that is heat cured. Items are hand washable. I suggest washing with a soft cloth to avoid scratching. Do not allow items to soak in water. Dishwasher is NOT recommended, it depends on how hot your hot water heater is set...the hotter, the worse it is on the paint.
Will the paint scratch off?
Yes, it can. I use an acrylic enamel paint that, is heat baked to cure it. It's like the paint on your car. If hit hard enough it will scratch. So some care in handling is suggested.
Can I order special colors or quantities
Yes, we are happy to customize any order to the customers specifications. Please send us an email explaining what you would like. We will do our best to respond in a timely manner to your request.
Do you offer combined shipping?
Yes, we offer combined shipping. However; ecrater does not. If you just pay the shipping, I will gladly refigure your order when it's ready to ship out and credit your paypal account for the difference.
Due to the extreme cost for shipping overseas, I will gladly use a customers UPS account for shipping if available. Only 2 options are available for overseas shipping: Priority & Express. Both are quite costly, especially if the item is over 4 lbs.
I will combine shipping on multiple items. However, ecrater does not offer that service, I will gladly refigure your order when it's ready to ship out and credit your paypal account for the difference.
If you have a question about international shipping, please email me. firstname.lastname@example.org